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(If something isn’t working, you probably didn’t do anything wrong. We’ll fix it.)
No internet. Cable is in but nothing loads, or you can’t get an IP address. Can’t join the game. You can see the server but it won’t let you in, or you’re getting “Strict NAT”. Lag and ping spikes. The game runs but it’s stuttery, slow, or keeps rubberbanding. PC or monitor not working. Won’t turn on, black screen, or something is sparking.5. Something is broken and I don’t know what
Note
“Weird error message”, “Blue screen”, “Can’t find a solution”.
- Check Known Issues first, it might be a global problem.
- If not listed, ask for help: How to Get Help.