My Ping is Terrible

High ping usually means something on your machine is eating bandwidth.

First, check Known Issues.

1. Stop downloads

Check:

• Steam / Epic / Battle.net (auto-updates)
• Windows Update
• Browser tabs (YouTube, Twitch)
• File sharing clients (torrent, DC++)

Pause everything.

2. Wired vs Wireless

Are you on Wi-Fi?

• Switch to cable. Wi-Fi is for mobile devices and browsing, not competitive gaming.
• We provide a network cable for every seat. Use it.

3. Check local traffic

Open Task Manager (Ctrl+Shift+Esc) > Performance > Ethernet.

Or use Resource Monitor for more detail:

1. Press Win + R, type resmon, press Enter.
2. Go to the Network tab.
3. Look at “Network Activity” to see exactly which program is using bandwidth.

• If you see constant high throughput (Mbps) when you aren’t doing anything, find the process responsible and kill it.

4. Network congestion

If your whole row is lagging:

• Ask your neighbors if they are running heavy downloads.
• If everyone is lagging and nobody is downloading, tell staff. We can check the switch uplink.

Still stuck?

1. Check Known Issues first – if it’s listed, we already know.
2. Post in #support on Discord with this info:
   • Seat number (e.g. Row 4, Seat 12)
   • What’s broken, one sentence
   • What you already tried
   • Screenshot or error message
3. If no reply in 15 minutes, come to the organizer desk.