Network Troubleshooting (Start Here)

Most issues are either cable/port, DHCP, or something on your PC. Do these in order.

First, check Known Issues. If it’s a global outage, you can’t fix it locally.

Step 1: Check the basics

• Ethernet cable plugged in firmly (both ends)
• Link light on your PC/laptop
• Disable VPNs and “network tools”

Please don’t:

• Plug in your own switches/routers/access points
• Share internet from your device
• Run DHCP servers or network “scanners” that spam the LAN

Step 2: Check if you’re online

Open the LAN portal: spawn.ctrl-alt-gg.hu

• It loads: You are online. Check server status: servers.ctrl-alt-gg.hu. Go to Step 3.
• It doesn’t load:
  • Unplug/replug the cable.
  • Try a different port (or ask staff).
  • Try Wi‑Fi as a temporary fallback.
  • Go to Step 4.

Advanced users: if you know how, ping your gateway. If that works, your local link is fine.

Step 3: Can you reach LAN services?

• One game server unreachable? It may be restarting or full.
• Everything broken for you but not for others? It’s likely local (PC/firewall/DNS).
• Everything broken for many people? Tell staff.

Step 4: Quick local fixes

• Restart your network adapter (or reboot)
• Renew your IP address:

Windows:

ipconfig /release
ipconfig /renew

Linux:

sudo dhclient -r && sudo dhclient -v

• Make sure your device is set to Automatic IP (DHCP)
• If your port goes dead after working, you may have connected too many devices - ask staff to re-enable it

Still stuck?

1. Check Known Issues first – if it’s listed, we already know.
2. Post in #support on Discord with this info:
   • Seat number (e.g. Row 4, Seat 12)
   • What’s broken, one sentence
   • What you already tried
   • Screenshot or error message
3. If no reply in 15 minutes, come to the organizer desk.